How Harbor Wellness grew direct online sales to $1.2M across 4 locations
A four-location Seattle brand brought every store onto one platform, put age checks and purchase limits on autopilot, and grew its own online channel.
Illustrative figures based on typical customer outcomes.
The challenge
With four stores, Harbor Wellness had four menus, four sets of hours and a patchwork of tools. Keeping prices, inventory and promotions consistent took constant manual work.
Lena’s biggest concern was compliance: every online order had to pass age verification and stay within purchase limits, at every location, for both medical and adult-use shoppers.
Why they chose Budfront
Budfront’s compliance engine handles age and ID checks and purchase limits automatically, and every store runs on the same platform with its own menu and settings.
“Each store manager can see their own numbers, and I can see all four at once. That alone saves us hours every week.”
Lena H. — CEO of Harbor Wellness
What they launched
- Age and ID verification and automatic purchase limits at checkout
- Medical patient tools for patient pricing and card tracking
- A location picker with per-store online menus synced to each store’s POS
- Express pickup at all four stores, plus reporting by location
The results
Direct online sales reached $1.2 million across the four stores, and managers now see every location’s performance in one dashboard. Compliance checks happen automatically on every order.
“Compliance was my biggest worry. Budfront handles age checks and limits for us.”
Lena H. — CEO of Harbor Wellness
What’s next
Harbor Wellness is rolling out the reviews engine at all four locations to build up Google reviews for each store.
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