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Loyalty & Rewards

A loyalty program your regulars actually use

Points on every dollar, online and at the counter. Rewards people want, tiers that make your best customers feel like VIPs, and one balance that stays in sync with your POS.

4.9 across 500+ reviews

+41%More repeat customers
2.4×More visits from members
52%Of birthday rewards redeemed
1Balance, online and in-store

Illustrative figures based on typical customer outcomes.

Online and in-store

Points everywhere your customers shop

Loyalty only works if it’s effortless. Customers earn on website orders, app orders and counter purchases, all in one balance synced with your POS. Budtenders can look up a member by phone number or scan their card.

  • One balance across website, app and store
  • Look up members by phone or member card
  • Bonus points for app orders, if you want them

Rewards

Rewards people actually work toward

Build a rewards menu that fits your margins and your state’s rules: dollars off, discounts on categories, merch and exclusive access. Change it anytime and members see the update instantly.

  • Dollars-off, percent-off and merch rewards
  • Redeem at checkout or at the counter
  • Rewards configured to fit your state’s rules

Referrals & birthdays

Growth that runs on autopilot

Members get a personal referral link and earn points when friends place a first order. Birthday gifts go out automatically every month. Both happen without anyone on your team lifting a finger.

  • Personal referral links for every member
  • Automatic birthday-month rewards
  • Points reminders when members are close

Everything a modern loyalty program needs

Points per dollar

Set your earn rate, with bonus points for app orders or slow days.

Tiers

Green, Gold and Platinum, or name them your way. See tiers

Birthday rewards

An automatic gift in every member’s birthday month.

Referral rewards

Points for members whose friends place a first order.

Member-only deals

Exclusive pricing that gives shoppers a reason to sign up.

Import your members

Bring existing members and balances over at launch.

Loyalty questions

Are loyalty programs allowed for cannabis?

In most legal markets, yes, but the rules vary. Some states limit free product or giveaways, for example. We configure rewards to fit your state, often using dollars-off or merch instead of free cannabis. Your compliance lead has the final say.

Do points work in-store too?

Yes. Points sync with your POS, so customers earn and redeem the same balance online and at the counter.

Can I bring my existing loyalty members?

Yes. We import your current members and balances so nobody loses points when you switch.

Does loyalty cost extra?

No. Loyalty, tiers, referrals and birthday rewards are included in your Budfront plan. See pricing.

The easiest way to grow sales for your dispensary.